What our Customers say...

Water Damage Testimonials

James, Nate and John came out very fast after our house had a pipe burst and it flooded most of our home. All three guys were very respectful and professional.  James answered all my questions and helped me to understand everything throughout the process. I am very grateful that we had them come out and help us take care of the water.  We could not have done it to this level of excellence and I appreciate their diligence and hard work.  I would recommend them to anyone needing any of their services. 

Everyone was amazing, thank you so much!

Very professional! Great Work! Thank you!

Fastest, most professional service I have seen personally.  Will recommend SERVPRO to everyone I see. Great experience. 

This was a very stressful time and all of the guys were helpful and very kind and polite. I will definitely recommend them to anyone in the future.

We were very blessed that your company would help us at the time - Christmas Eve - we needed fast and good help. They were very professional and courteous; good workers; neat and prompt.

Every day SERVPRO was at my residence, they were prompt, polite, & prepared. The staff understood what we were feeling and had empathy toward our concerns, assuring us it would be alright. The extra time spent with the client does wonders to their comfort level. Please continue to use that patience.

Under a stressful situation, I really appreciated the knowledge and attentiveness of the team. So professional. Thank you so much for everything!

I am so grateful for a service like this when a disaster occurs. I am very thankful. The on-site personnel were very professional and polite.

Performed above and beyond our expectations. We could not have asked for more.

Came when they said they would. Did what they said they would. Good job.

Very professional and helpful staff. Russ and Drew were fantastic!!

Very prompt, professional, courteous, and helpful!

Drew, Jonathan, Andrew, and Russ all did an outstanding job. Great service!!

Drew was very professional and represented SERVPRO well. Thank you!


On Dec 23rd I was referred to SERVPRO of Gainesville for the 2 inches of water that filled my finished basement. I immediately called and had excellent customer service. They provided me with peace of mind and assured me that my emergency would not wait. By the time I made it home, SERVPRO of Gainesville was already there working. They were extremely professional, answered all of my questions and arrived on time each day. 5 stars all around and I highly recommended!

I was impressed that upper mgmt. & ownership cared & came to job site the first day to reassure me. Everybody was so nice & courteous.