Recent Posts

A Property Managers Nightmare

6/16/2022 (Permalink)

Starke white room is equally divded by a tv with a bookshelf, brown leather chair, and wooden table on both sides. Don't let a water damage catch you unprepared. Call SERVPRO of Gainesville (706)536-1010

A property managers worst nightmare is waking up to a call about a flooded apartment. Whether it be from the tenant flooding the bathtub or a sprinkler system malfunction – it will happen, it is just the matter of when. Having a plan in place for when it does happen makes your nightmare less scary. Here are some helpful tips to plan for a water damage as a property manager.

  1. Know where the water shut offs are. Some shutoffs can be found near the road as others can be found inside the property. Being able to turn off the water fast prevents further damages.
  2. Have your claims department number and your insurance policy number saved in your phone for emergency situation. We suggest having a Google Doc with this information so you can easily access it.
  3. Vet companies that you are going to choose to work on your property. Make sure they are certified and qualified to handle the water damage. The time to pick a restoration company is before the disaster strikes. Look at online ratings, certifications, and the amount of years in business.

In your research process know SERVPRO of Gainesville is always here to help! We offer a free service of putting together a plan of action with all of your building information like water/sprinkler/power shut offs and insurance info.

ISO Rating - What It Means for Gainesville

6/14/2022 (Permalink)

Fire truck in bay at Gainesville Fire Department Congratulations to the City of Gainesville for ISO 1 Rating! Photo Source: Gainesville Fire Department Facebook Page

Have you heard of an Insurance Service Office (ISO) Rating? What does it mean and how does it effect you? ISO is a risk advisory company that rates communities based on their fire preparedness. Many insurance providers take the ISO’s rating into consideration when determining annual home premiums. ISO measures the community you live in and your local fire departments. ISO ratings range from 1 being the greatest to 10 being the worst.

The Gainesville Fire Department in Gainesville, Georgia has an ISO rating of a 1! This rating is the best of the best. IF that didn't impress you enough in order to keep the ISO 1 Rating in fact Gainesville Fire Department requires 240 hours of training per firefighter. With the City of Gainesville having a good ISO rating it directly effects your annual home insurance premiums in a positive way!

Thank a firefighter today for the countless hours of training they do to keep our city safe!

When Water Damage Strikes

6/9/2022 (Permalink)

Grey water droplet with small orange drop inside. Words in all caps at bottom saying "water damage" Proudly offering Water Damage Restoration to all of Hall County. Give us a call at 706-536-1010

Water damage is something that can catch us off guard, and it’s certainly an unwelcome issue. Many times, it is due to human error, such as someone forgetting to turn off a faucet or neglecting to replace a hose with a slight leak. Sometimes, it is due to severe weather or other circumstances out of our control.

When dealing with any type of water damage situation, whether large or small, there are a few steps you can follow that will help you handle the issue:

Do as thorough an assessment as possible of all property that has sustained damages from the event. Look behind appliances, lift up carpeting, check the crawl spaces, and make sure you are using a light source that allows you to see exactly what is going on.


Take pictures of all your findings, no matter how small. Once things dry out, you will have no evidence of what has happened, and that might create a challenge when attempting to recoup losses.


Get in touch with your homeowner’s insurance company and send them all the documentation and images that you have collected. Be clear and precise, describing every instance of damage thoroughly and completely so that all records will be accurate.


Once all the information has been shared with the above entities, make arrangements to allow your property to dry out completely.

Keep us in mind here at SERVPRO of Gainesville for all your water damage needs. We’re experts at handling water damages.

You can visit our website: SERVPRO of Gainesville or call us (706)536-1010

Storm Preparedness for Property Managers

6/9/2022 (Permalink)

Cloud icon with orange lightning bolt Rely on your friends at SERVPRO of Gainesville to assist you in your Storm Damage cleanup. 706-536-1010

Storm Preparedness

As a property manager, you have a lot of responsibilities to tend to in the event of an approaching storm. While keeping your property and other personal possessions is important, your first priority is keeping your residents and employees safe. Storm preparedness is key to keeping your Gainesville, GA, property and residents safe during severe weather.

Plan Ahead of Time
You need to create an emergency weather plan before disaster strikes. Part of your plan needs to incorporate an emergency contact list that contains that following essential information:

  • Full names for all property residents
  • Number of residents in each apartment, including small children, special needs residents and the elderly
  • Contact information for each resident, including home, work and cell phone numbers
  • Number of pets residing in each apartment

Work with the remainder of your property management team to distribute the emergency storm preparedness plan to all of your residents. Practice this protocol regularly with your employees to help reduce unnecessary panic once disaster does strike. Make sure everyone knows where the designated weather shelters are located, if necessary. Resident safety is your top priority, so make sure to do plenty of head counts to ensure everyone is present and accounted for.

Rebuild After the Storm
After the storm passes, you need to fully inspect your property for signs of storm damage. Record full reports of any damage you find, including photographs, when necessary. Pass this report on to the property owner so they can properly file a storm insurance claim. Lastly, communicate any updates regarding storm damage to your residents. They need to be aware of any potential safety hazards caused by strong rains and winds.

Proper storm preparedness can make a huge difference when it comes to protecting both your physical property and your residents. 

Is your business prepared?

5/26/2022 (Permalink)

ERP – Emergency Ready Profile – Is Your Business Prepared?

As a homeowner you always want to make sure you have emergency contacts close by in case anything unexpected happens. What if you are a homeowner but also a business owner?  SERVPRO of Gainesville, GA realizes that you might not think about the unexpected things that might happen to your business; fire, flooding, storm  damage, etc. 

That's why we have our Emergency Ready Program available to you! Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, most of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.


The SERVPRO Emergency Ready Profile assessment can be done at your facility with no cost to you. This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action. Having an ERP establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider. You will have a provider that is recognized as an industry leader who is close by. The ERP identifies of the line of command for authorizing work to begin. This saves time, so we can begin the work of mitigating the damage which can save you both time and money. The ERP provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”  Give us a call today at 770-536-1010 and set up your ERP!

Common causes of electrical fires

5/26/2022 (Permalink)

Most electrical fires in Gainesville, GA homes and businesses are caused by faulty electrical outlets and or old, outdated appliances. The following are the most common reasons why electrical fires happen:
1. Old electrical sockets and unsafe appliances
Appliances that are old and overused and those that fall short of modern safety standards are the worst culprits. Frayed electrical cords, self-jointed wires, and worn out sockets that are not properly grounded are major causes of fires. They become ready outlets for directing heat and fire to carpets, rugs, curtains and combustible plastic. Older appliances draw more power than the wall sockets can handle.
2. Using light fixtures that exceed the permissible wattage
A very common cause of fires is plugging lights, lighting appliances and bulbs into electrical sockets that cannot handle higher wattage levels. Antique lighting appliances may have defective wiring that makes the appliance unstable by overheating. Decorating lights with colored paper and cloth shades can increase the risk of fire when the material or fabric heats up.
3. Using multiple appliances plugged into an extension cord
Unrestricted use of extension cords is a major fire hazard. The risk of fire increases when your TV, home theatre, computer and other appliances are all plugged into a single extension cord. This creates excessive power load on a single socket which may not be designed to handle that load.
4. Locating portable heaters near combustible materials
Portable space heaters that use coils are potentially dangerous when they are positioned carelessly near curtains and rugs and adjacent to beds and cloth covered furniture. The chances of inflammable material coming into contact with the red-hot coils increase the risk of fire.
5. Wiring that becomes defective with the passage of time
Over a period of time you add more electrical appliances such as wide screen televisions, home theatre, microwave oven, refrigerator and air conditioners. The outdated home wiring cannot handle the increased power load. Older wiring tends to heat up quickly and catches fire. If the breaker boxes are themselves defective, they cannot prevent overheated electrical panels from catching fire.

Quick response when storm damages occur

5/26/2022 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner or business owner. Structural damage to the exterior of your home or business is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,700 franchises nationwide to respond if the need is great.
 
Storm damage in Gainesville, GA can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.”
 
Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling.
 
Once you make sure that your family and employees are safe after a major storm, your first call should be to SERVPRO of Gainesville at (770) 536-1010 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

How They Work

4/1/2022 (Permalink)

Before a fire tears through your commercial building in Gainesville, GA, you may want to add in new emergency systems. A fire sprinkler can help reduce the damage done by a fire. In some cases, this system can dampen a fire before it is able to spread to other parts of your property. Before you decide on this upgrade, you may want to learn more about emergency sprinkler systems.

How They Work

Sprinklers are designed to be a fire suppression tool. Most systems are designed to do the following:

• Stay on Call: Because you never know when a fire is going to happen, the sprinklers have to be ready to turn on at any moment. For this reason, the network of pipes always has water in them. The water is always under a certain amount of pressure so it can be released into your building when it is needed.

  • Activate From Heat:With all of that water in the pipes, you don't want the sprinklers to turn on for a false alarm. That's why the system has a sensor at each sprinkler head. Some won't turn the system on. The temperature in the room has to rise above a certain threshold before the water is activated.
  • Control Flames:While sprinklers may end up putting a fire out, they don't always have that effect. Instead, the system is designed to stop the spread of the fire and control it until firefighters can arrive.

    When you better understand how a fire sprinkler works, you’ll understand why your fire restoration team recommends it.

    How They're Maintained

    Doing regular cleanup and maintenance is important to ensure the system continues to work. You may need to schedule inspections to ensure the pressure is holding steady and there are no blockages at the individual heads.

    A fire sprinkler system can help slow down the growth of a fire, so it’s best to have one installed in case a fire occurs. Conversely, it may be easier to install the system during a restoration project.

Fire Extinguisher

4/1/2022 (Permalink)

Fire Extinguisher 101

Not only is it smart to keep fire extinguishers in your home or business, it’s also the law in many states.

It's important to make sure you have the right types of fire extinguishers on hand to put out common fires.

Getting started with fire extinguishers

The first thing to do when choosing a fire extinguisher is to decide which rooms in your house need one. You should keep at least one on each level of your house. Make sure you keep fire extinguishers handy where fires are more likely to start, like in the kitchen and garage.

Understanding the four fire extinguisher classes

There are four classes of fire extinguishers – A, B, C and D – and each class can put out a different type of fire.

  • Class A extinguishers will put out fires in ordinary combustibles such as wood and paper
  • Class B extinguishers are for use on flammable liquids like grease, gasoline and oil
  • Class C extinguishers are suitable for use only on electrically energized fires
  • Class D extinguishers are designed for use on flammable metals

Multipurpose extinguishers can be used on different types of fires and will be labeled with more than one class, like A-B, B-C or A-B-C.

Purchasing your fire extinguisher

Now that you know how many extinguishers you need and what types to get, you can head to the hardware store. Look for fire extinguishers that you can easily lift. Larger extinguishers may pack more power, but you must be able to use it properly.

Learning how to use your fire extinguisher

Once you've made your purchases, familiarize yourself with the fire extinguisher directions so you’ll be prepared in case you need to put out a fire. Typically, fire extinguishers are easy to use in the case of a fire. Most of the types operate using the P.A.S.S. technique:

  • Pull the pin on the fire extinguisher to break the tamper seal.
  • Aim the fire extinguisher low, with the nozzle pointed at the base of the fire. 
  • Squeeze the handle of the fire extinguisher to release the extinguishing agent. 
  • Sweep the nozzle from side to side while pointed at the base of the fire until it is extinguished. 
  • If the fire re-ignites, repeat the last 3 steps.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – SERVPRO of Gainesville 770-536-1010

Wireless Emergency Alrets

4/1/2022 (Permalink)

Wireless Emergency Alerts – Stay Informed of any Potential Weather Threats

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing persons alerts in your area (e.g.  AMBER Alerts). 

Government partners include local and state public safety agents, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. A WEA can be sent to your mobile device when you may be in harm’s way, without downloading an app or subscribing to a service.  WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts, and Presidential Alerts during a national emergency.

This is America’s wireless industry helping to build a Weather-Ready Nation through a nationwide text emergency alert system, called Wireless Emergency Alerts (WEA), which will warn you when weather threatens.

The great piece of this is that there is no signup required, and Alerts are sent automatically to WEA-capable phones during an emergency. With WEA, alerts may be sent to your mobile device when you may be in harm’s way.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert.  The message will be no more than 90 characters.  WEA message will include a special tone and vibration, with both repeated twice.

The National Weather Service will send the following types of messages:

    • Tornado and Flash Flood Warnings
    • Hurricane, Typhoon, Dust Storm and Extreme Wind Warnings