What our Customers say...


Happy with all aspects of service. Drew, Tyler, and Steven were outstanding and did a great job with our job. Highly recommend this team

I am a site manager for an apartment complex and any time I need them they are always right there and you can not beat the customer service. I have not had a bad experience yet. I highly recommend them to you!



SERVPRO Gainesville were awesome! They responded immediately! Cleaned up our water damage and checked on their equipment each day to be sure everything was drying out properly. Very easy to work with and Tyler our project manager was very well informed, could answer all of our questions and clearly explained each step of their processes. Hopefully, we will not need them anytime soon but if we do we certainly will call SERVPRO Gainesville. I definitely give the 5 stars!!!

Excelente trabajo lo recomiendo!

We had Serv-Pro on site with us at Central Baptist Church for a major mold/mildew remediation project of about 3,000 square feet. They sent a team out to tackle the project, and they all worked HARD and efficiently to get us cleaned up and back in order. This included removing of all ceiling tiles, wipe-down of all walls and existing furniture, mopping, and fogging. Duct-works were cleaned as well. At the end of each day, they cleaned up from their activities so no messes were left. Workers were trained, well-mannered, and obviously hard-workers....NO slouching around! Supervisors kept the work moving. I recommend SERV-PRO to anyone who wants expert remediation work.

Really appreciated Ron’s help and tools used to get my situation fixed and taken care of!

We are very satisfied with this company.

I am very grateful that we had them come out and help us take care of the water. We could not have done it to this level of excellence and I appreciate their diligence and hard work.
I would recommend them to anyone needing any of their services.

Special note of appreciation to Drew and Aaron.  They were always very professional, courteous and willing to explain what was going on. They addressed all the concerns that I had about the house and my personal stuff. Couldn't be happier with SERVPRO and all the personnel! 

This Gainesville company provides the best cleaning & restoration service available. Their trained personnel are friendly, professional & helpful. I have used SERVPRO of Gainesville for several years & wouldn't consider using anyone else.

James, Nate and John came out very fast after our house had a pipe burst and it flooded most of our home. All three guys were very respectful and professional.  James answered all my questions and helped me to understand everything throughout the process. I am very grateful that we had them come out and help us take care of the water.  We could not have done it to this level of excellence and I appreciate their diligence and hard work.  I would recommend them to anyone needing any of their services. 

I appreciated the insight and professional service I was given. 

Very professional. James is he greatest

Everyone was amazing, thank you so much!

I’ve had the pleasure of working with SERVPRO of Gainesville on multiple fire restoration projects. As an adjuster, it’s paramount to have confidence in your mitigation contractors skills & experience. Myself and the clients I serve are always impressed & satisfied with the final outcome. I highly recommend SERVPRO of Gainesville. 

SERVPRO was at my house promptly after I called to let them know a tree fell on our house and rain water was flooding inside. I appreciate their knowledge, professionalism and empathy during this stressful situation!

SERVPRO was placed in a difficult situation having to be brought in after another company who did not finish the job. Employees exceeded all of my expectations and the company worked through the insurance process quite well. Thank you!

Hopewell says thank you again. Great job as always.

SERVPRO was recommended by someone I didn't know, however I trusted their judgment for a professional company.  There was much I didn't understand about the process, however, they were always there to answer questions, alleviate my fears and provide outstanding clean up service.  I would strongly recommend SERVPRO for any and all of your clean up needs. 

Very professional! Great Work! Thank you!

The staff was very professional and thoughtful. Telephone calls were promptly returned. All items were wrapped with care and were accounted for upon return. The warehouse was very clean and well organized. I would definitely recommend SERVPRO to others.  

Fastest, most professional service I have seen personally.  Will recommend SERVPRO to everyone I see. Great experience. 

The guys who did our duct cleaning were very professional and respectful. They did a great job and left my house cleaner than they found it. 

Technicians arrived in a timely fashion. We've always had a great experience with SERVPRO!

They do very good work and have done things for us several times. I would definitely use them again. 

More than satisfied with work done. Went above expectations and this has been greatly appreciated. "Thank you" all for the exceptional job and professionalism. Will use again if needed (hopefully won't need), but will recommend SERVPRO and Keith Miller team to family and friends.

Very knowledgeable and courteous crew. They gave me great reassurance throughout the process. 

It's the team that made this difficult situation bearable.  Very nice and professional!

So my experience with SERVPRO was great. The SERVPRO staff was courteous, polite and helpful. They were also quick with their job and very informative. If anything were to happen like this again in the future I would definitely be giving SERVPRO a call again. 

Your guys did a fantastic job!  They were gracious, polite and even put up with our big German shepherd. 

Drew is always awesome when I call in panic mode, as is Keith. 

The house fire was a horrible incident but your loving, patient, Christian attitude eased me and my concerns.  Felt calmness and caring of my items.  Deborah is made for this job!!

This was a very stressful time and all of the guys were helpful and very kind and polite. I will definitely recommend them to anyone in the future.

We were very blessed that your company would help us at the time - Christmas Eve - we needed fast and good help. They were very professional and courteous; good workers; neat and prompt.

Every day SERVPRO was at my residence, they were prompt, polite, & prepared. The staff understood what we were feeling and had empathy toward our concerns, assuring us it would be alright. The extra time spent with the client does wonders to their comfort level. Please continue to use that patience.

The team was fantastic and went above and beyond what they needed to do to help.

I appreciate quick response & systematic follow-up. Drew is an asset to SERVPRO.

Under a stressful situation, I really appreciated the knowledge and attentiveness of the team. So professional. Thank you so much for everything!

I am so grateful for a service like this when a disaster occurs. I am very thankful. The on-site personnel were very professional and polite.

They made themselves available to me whenever I needed them. Always so helpful and held my hand thru it all.

The team was absolutely incredible! They made a horrible situation bearable. The team arrived, assessed and took immediate action. They were a blessing!

Performed above and beyond our expectations. We could not have asked for more.

Very professional and efficient. They worked very hard and did a great job. I think you have a very knowledgeable staff who does their job very well.

Thank you for a great job with our duct cleaning. We decided to go with SERVPRO even though slightly higher priced. All of my questions were answered and I had no doubt this was the right choice. The crew arrived on time and did an excellent job. I would tell anyone that this is the company to choose.

Very prompt, professional, and informative. Will use in the future.

Came when they said they would. Did what they said they would. Good job.

Very professional and helpful staff. Russ and Drew were fantastic!!

Very prompt, professional, courteous, and helpful!

Drew, Jonathan, Andrew, and Russ all did an outstanding job. Great service!!

Drew was very professional and represented SERVPRO well. Thank you!


Very courteous young men.

On Dec 23rd I was referred to SERVPRO of Gainesville for the 2 inches of water that filled my finished basement. I immediately called and had excellent customer service. They provided me with peace of mind and assured me that my emergency would not wait. By the time I made it home, SERVPRO of Gainesville was already there working. They were extremely professional, answered all of my questions and arrived on time each day. 5 stars all around and I highly recommended!

I was impressed that upper mgmt. & ownership cared & came to job site the first day to reassure me. Everybody was so nice & courteous.